Refund Policy
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Refund Policy
At Vecura Wellness, we are committed to providing our customers with the highest-quality products and services. If you are not completely satisfied with your purchase, we are here to help.
Return & Refund Eligibility:
If you have received a damaged or tampered product package, you may request a return or exchange within 7 days of receiving the product(s). To initiate the return process, please contact our customer support team at 89258 68090. Our team will review your request within 7 business days and provide you with further instructions.
Return & Refund Process:
If your return request is approved, you must self-ship the product(s) to us using a reliable courier partner. We will reimburse you for the courier charges upon receiving the invoice/bill relating to the shipping costs. Please ensure that the product(s) are returned in their original packaging and in the same condition as when they were received. Once we receive the returned product(s), we will inspect them to verify their condition. If the product(s) are found to be in the same condition as when they were shipped, we will initiate the refund or exchange as per your request. Please note that the replacement of the product(s) will depend on their availability in our stock. If you have any queries or concerns, please feel free to contact our customer support team at contactus@vecurawellness.com for assistance. We are here to ensure your complete satisfaction with our products and services. We hope this helps you understand our refund policy. Thank you for choosing Vecura Wellness!
